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Contact Us

hello@stargrasspaper.com tel: 757.574.0988


Custom Orders

We love personalized stationery and other items too!  We're offering custom cards through Honizukle Press and Page Stationery.  If you don't see what you're looking for, please contact us at hello@stargrasspaper.com so we can help.

Press Inquiry Contact

For press inquiries, please contact co-founder Alex Drohobyczer at alex@stargrasspaper.com. She'll get right back to you with any information you need.

Where is your store located?

We work out of lovely vacation spot Virginia Beach, VA, but we don't have a retail store.  We launched Stargrass Paper so paper lovers all over the world could easily order fine paper goods, without having to worry about trekking here.  That being said, we love our customers and are considering how we can meet some of you in person.  Sign up for our newsletter and we'll let you know when we have some get-togethers planned!

Do you offer gift wrapping?

Great question. We will soon offer gift wrapping, though not quite yet. Please take a moment to shoot us an email and tell us what kind of gift wrap you have in mind so we can stock the items you love.

What is your return policy?

We will take back and refund orders that are unused and unopened within 7 days of receipt. Please note that shipping costs are non-refundable. Please also note we hope this never happens – we want you to fall in love with every item you have ordered. If that’s not the case, contact us immediately (but definitely within 7 days) at hello@stargrasspaper.com. If you have used the product(s), we are unable to accept or refund your order.

What is your privacy policy?

We will never sell or share your information to a third party. We will collect and use your data as if it were our own, which means sparingly only to process your order or reach out to you if there is an issue with your order (we hope this never happens).

Do you charge sales tax?

By law, we charge sales tax on orders in the state of Virginia. We are not required to collect sales tax on orders that originate outside of Virginia. That being said, we would still encourage a visit to Virginia – it’s lovely in the spring.

Do you accept international orders?

First of all, hello! Yes, we do accept international orders. Please note you are responsible for any customs fees or duties (reach out to your local customs office for more information). For shipping fees on international orders, please send an email to alex@stargrasspaper.com with the items you are interested in purchasing and the lovely country to ship to so we can provide a shipping price (we’d love to deliver it personally, but maybe next time?).

How long does it take for my order to ship and what's the cost?

Orders are typically processed within 2 business days.  For orders in the continental U.S., the cost to ship is a flat $4 or free shipping over $75!  For international orders, the cost to ship is generally $10 - $20 (I know, we hate that it that's expensive too!).

If you have any questions, please contact us at hello@stargrasspaper.com.